مازن محمد إبراهيم السيد and د. الطيب السماني عبد الجبار (2026) “Improving the Efficiency of Medical Processes Using Process Mining Techniques: An Applied Study on a Healthcare Appointment Scheduling System”, White Nile Journal for Studies and Research, (27), pp. 74–89. doi: 10.67135/wnj.2026.2704.